Citysoft Solutions owned the below Terms and Conditions, T&C last updated on: 20th of Dec 2010.

1.Terms of Service
Citysoft Solutions is a key supplier of worldwide web page hosting, Domain selling, Web design and development (E-Commerce, Social networking, Dating portals) in Pakistan, UAE, UK and Canada. Citysoft Solutions own the right to refuse its services to anyone and can suspend customer access to one or more services provided by Citysoft Solutions without any reason or notice. Citysoft Solutions also have the right to cancel or suspend a customer's account if they violate this Policy.

2.Account-Holder Authentication
You agree that you are responsible for all use of your account, are at least 18 years of age. If you are below 18 years of age, you need to have parental approval in order to sign up, and the account must be ordered by a parent or guardian, in his or her own name. You agree to supply Citysoft Solutions with a current and truthful name, postal address, email address and telephone number for our records and this is your duty to keep this information up to date. You also agree that you are an authorized user of any credit card that you supply to our payment partner or you and we agree that we have an obligation to fully investigate any possible fake credit card use and frauds.

3. Sharing of an account
You are as the individual responsible for all use of the account, you will take care of your credentials all the time and will be responsible for any loss, if shared any credentials to anyone.

4. Signing UP
Your account will be setup after receiving payment and we or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address that is not at the domain(s) you are signing up under.

5. No warranties
Citysoft Solutions is not making any kind of warranties or representations for the services being offered. The service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by Citysoft Solutions or its agents or employees shall create a warranty. Citysoft Solutions provides no warranty that the service will be uninterrupted or error free or that any information, software or other material available on the service is free from viruses or other harmful components. Under no circumstances Citysoft Solutions would be responsible for any direct, indirect, special, punitive, or extensive damages that result in any way from your use of or inability to use the service, or for third parties’ use of the service to access your Web space, or to access the Internet or any part thereof, or your or any third parties' reliance on or use of information, services, or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance.

6. Termination of Sub Account
Citysoft Solutions reserves the right to terminate a sub account of your Multiple Domain Hosting Plan or Reseller Plan at anytime and without notice if found violating the acceptable use policy. All rights reserved.

7. Payment Information
You agree to supply appropriate payment for the services received from Citysoft Solutions, in advance of the time period during which such services are provided. You agree that until or unless you notify Citysoft Solutions of your desire to cancel any or all services received, those services will be billed on a chronic basis.

8. Backups and Data Loss
Your use of the service is at your own risk. We are not responsible for files and data residing on your account. You are responsible for files and data transferred and to maintain all appropriate backups of files and data stored on our servers. The backups that we take are meant to restore the the servers as a hole. If you need backups of your old data that has been deleted due to non payment, or buy your own mistake charges will apply.

9. Cancellation and Refunds
Citysoft Solutions reserves the right to cancel the account at any time. Customers may cancel their account at any time. Company gives you an unconditional 15-day money back guarantee. Refund requests after 15 days will not be negotiated. Accounts cancelled by Citysoft Solutions do not qualify for the 15-day money back guarantee. Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund. Accounts where a domain is purchased through Citysoft Solutions do not qualify for the money back guarantee. Accounts that are purchased after the demo are not eligible for a refund. To cancel an account, the client must inform before the expiry date of account. The accounts are due for renewal payment after expiry date. If an account is canceled after the expiry (or is suspended due to nonpayment) no data will be available until the pending invoices are paid.

10. Bandwidth Allocations
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account or charge you an additional fee for the overages.

11. Indemnification
Customer agrees that it shall defend, indemnify, save and hold Citysoft Solutions harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against company, its agents, customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by its agents, employees.

12. Disclaimer
Citysoft Solutions will not be responsible for any damages your business may suffer. we makes no warranties of any kind, expressed or implied for services we provide and we disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Citysoft Solutions and its employees.

13. Changes to the Terms and AUP
Citysoft Solutions reserves the right to revise its policies at any time without notice.